This section describes the duty CCGs have to consult patients and the public at all stages of the commissioning process, including when creating commissioning plans, developing and considering proposals for change and making decisions affecting commissioning. Co-production involves patients and communities working with professionals in the commissioning design and review of services. This means all people get a better deal which includes better health outcomes. Implementing co-production is challenging and complex. There is widespread acknowledgement that the citizen /person has a vital role in achieving positive outcomes.


From East and North Hertfordshire CCG:

“We have discovered, and experienced, practical advice of areas to consider along the way.

What order things should happen in, including:

  • How to communicate the message of a stakeholder event.
  • Allowing for realistic numbers as people may be unwell; and,
  • Making sure there is an equal representation of people living with epilepsy and health and care stakeholders.”

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